Recently some of you may have noticed ads on billboards around Calgary from a French company called
Total. The M.O. of their marketing around Calgary is to take a proactive approach towards establishing a postitive sentiment towards their inolvement in the Alberta Oilsands. In my humble opinion, and of the opinion of one of my counterparts at
redlime, this endeavor is wholely unnecessary and if anything hinders more than helps.
The ad itself shows a relatively pristine forest on a clear day on the shore of a lake. But in the reflection of the lake is not the trees, but distillation towers from a refinery or upgrader. Visually everything is clean and clear and you'd probably guess that Total operates the most squeaky clean refineries in the world, but its still an refinery.
Given public sentiment towards the oilsands right now, and the fact that many people outside of the oil and gas industry in North America have probably never even heard of Total (though it is very well known in other parts of the world with recognition similar to Shell or ExxonMobil), its just a poorly timed and probably unnecessary ad bringing attention to their stake in the developments.
If Total really wanted to be proactive, and their advertising people had been more discerning, they would have used a mix of PR and print ads in broad reach local publications (The Herald, Alberta Oil, maybe Avenue but probably not) to educate Albertans on what differentiates Total from all the other oil companies.
Often times a lack of awareness of the proactive steps by businesses to be environmentally or socially aware allows smart marketers to advertise postives for their clients that would otherwise go unnoticed. For instance, instead of showing the reflection of a forest in a lake as a refinery, they could have ran an ad in the Herald about the work they've done in France on carbon capture and sequestration, or their plans for the remediation of SAGD sites in Northern Alberta once their production tapers.
Just a few thoughts.